Support

Need help with the Fitness.mk app or the website? Write to us. A real person reads every message.

Email

support@fitness.mk for anything about the app: sign-in, your plan, a bug, a feature that does not work as expected.

privacy@fitness.mk for questions about your data, or to exercise your rights under the Privacy Policy.

contact@fitness.mk for everything else: partnerships, coaches, press.

Write to us

Or use the form. It goes to the same inbox.

What to include

Include the following details so we can help you faster:

Your phone model and operating system version (for example iPhone 15, iOS 18, or Samsung Galaxy S24, Android 15).
The app version, shown at the bottom of the Profile screen.
What you did, what you expected, and what happened instead.
A screenshot, if it helps. Crop out anything you do not want us to see.

Response time

We reply within 2 working days. Privacy requests are answered within 30 days, as the law requires, and usually much sooner.

Deleting your account

You do not need to write to us for that. Open Profile in the app and use the delete button. The copy on our server is deleted immediately and permanently. Details are in the Privacy Policy, section 8.

The rules of the service are in the Terms of Service.